Rugs: Terms & Conditions

We offer delivery of our gorgeous rugs for $69 per order! 

Delivery of your rug:
Rug deliveries are completed by 'Hunter Express' who are unable to provide an exact date and time for your delivery, they operate similar to Australia Post.  If you are not home at the time of delivery, they will leave your rug at the front door or somewhere safe. Rugs can be dispatched from our supplier in as little as 24 hours after you place your order so please include the correct shipping address as redirecting rugs are a costly and lengthy process. Redirection costs will be at the customers expense and can take an additional 6 weeks.

Special Return Conditions when ordering a rug:
Should the rug you have ordered not work in your space, we can offer an 80% refund and charge a 20% restocking fee.  If you can drop off at our store, there will be no delivery charges.  Should you need to send it back to our store, pick up will be $69 (metro areas only) which will come from the balance of your order. The rug(s) must be in the originally packaging within 5 days of receiving the rug.  

Style My Home has a 5 Day Returns Policy:

We offer a 5 Day Returns Policy (Ts &Cs apply) on full priced goods sold through our website or showrooms (furniture and homeware décor).
Our 5 Day policy commences 5 days from the time you receive your goods. 

Rug returns have a restocking fee of 20%.

Your total refund amount will not include:
o The price of delivery from our delivery companies
o The cost of returning the goods to our warehouse or showroom.
o 20% restocking fee

Unfortunately we can not offer you a refund or exchange after the 5 day period.

Please note, returned items must be in the original condition that you received it and the original packaging must be retained and repackaged. Style My Home retains the right to refuse a refund on any item not deemed to be resalable or in original packaging.

If you want to return an item, please contact us at hello@stylemyhome.com.au